eaders communicate effectively, and in some form they use these six strategies to do so. Let’s check them out.
1) You can make communication flow
You don’t need to accept everything you hear but you can acknowledge amazing requests and outrageous statements with responses such as:
“That’s an interesting idea.”
“That’s a novel request.”
“What an intriguing question.”
Use this as an opportunity to understand what the other person is saying. And then move on to other topics without attempting to argue. Don’t spend your life arguing, move on, get results.
2) People judge others by their actions
This means you are being judged by the perceptions you create with your words and actions. For example, if you act angry, even though you feel otherwise, you will be judged as being hostile. If you sound helpless, even though you feel otherwise, you will be judged as being ineffective. Thus, choose actions and words that convey the impression you want to make.
3) People judge themselves by their intentions
Thus, acknowledge that the other person’s actions or words are correct and proper (as seen by that other person). Even when someone’s behavior appears completely absurd, that person most likely believes it is justified.
4) Everyone deserves courtesy and respect
Diplomacy gains more than hostility. It is always the best way to begin a dialogue. After all, no one has ever had to apologize for being courteous. When you treat others with respect, you set the standard for how you want to be treated.
5) Everyone has valuable ideas
Everyone is an expert in some area. Everyone has unique talents. Effective leaders helps other people excel at expressing their ideas. They ask questions. They show interest. They make the other person a star in their conversation.
6) Realize that you can always learn more about the other person’s needs, priorities, and situation.
Ask questions. Seek solutions. Think positive. Quick reactions often lead to apologies. Start by being thoughtful and seeking to understand fully.
Follow these simple strategies and your communication will improve. Keep improving, keep adding value.
Be A Leader 
Leadership
4 comments
I think an easy way to improve communication is by listening better. Try to ‘show’ the other person that you are listening (using nods, eye contact, rephrasing, asking questions etc). This is definitely going to improve communication and build better relationship between two of you.
Amity, I totally agree with you. The first step to improve your communication skills should be to start listening. Here’s a post I wrote about it a few months ago.
http://www.bealeader.net/9-tips-to-improve-your-listening-skills/
Thanks for your comment.
– Ken
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