Improve Your Listening Skills

Every great leader is a great communicator, and as we know communication is a two-way process. You have time to talk and you also need time to listen. The latter is not easy, specially if we are too enthusiastic about a new idea or something we want share. Don’t fall in the trap to think you know everything about a subject.
A highly effective listener works at listening. It’s not an easy task, but you can work your way to become an excellent listener if you take the following advice:
 

      

  1. View listening as an opportunity to find out new information or to know more about the person you’re talking to.

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  2. Keep an open mind. Even though you don’t agree with the person talking to you, try to see her/his point of view and enrich your own.

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  3. Focus on the message. Separate content from delivery. Don’t distract yourself with the person’s appeareance, accent, job title or experience. Avoid distractions.

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  4. When you listen have a goal in mind. A good listener wants to get something out of the conversation, new information, give a direction, or be empathetic. The conversation has a purpose and the listener knows well.

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  5. Don’t pretend to listen. A good listener knows that 100 percent attention is required to listen well. If you don’t have time, then schedule a meeting where you can give full attention to the other person. Be clear and polite in doing so.

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