Improve Your Listening Skills

Every great leader is a great communicator, and as we know communication is a two-way process. You have time to talk and you also need time to listen. The latter is not easy, specially if we are too enthusiastic about a new idea or something we want share. Don’t fall in the trap to think you know everything about a subject.
A highly effective listener works at listening. It’s not an easy task, but you can work your way to become an excellent listener if you take the following advice:
 

  
1. View listening as an opportunity to find out new information or to know more about the person you’re talking to.

 

 

2. Keep an open mind. Even though you don’t agree with the person talking to you, try to see her/his point of view and enrich your own.

 

 

3. Focus on the message. Separate content from delivery. Don’t distract yourself with the person’s appeareance, accent, job title or experience. Avoid distractions.

 

 

4. When you listen have a goal in mind. A good listener wants to get something out of the conversation, new information, give a direction, or be empathetic. The conversation has a purpose and the listener knows well.

 

 

5. Don’t pretend to listen. A good listener knows that 100 percent attention is required to listen well. If you don’t have time, then schedule a meeting where you can give full attention to the other person. Be clear and polite in doing so.

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